Content Stay up-to-date
Sign up for our Monthly Newsletter

Enter your email address

Call Toll Free! 1.866.807.9832
0 Items | $0
Online Shoppers!
Product Show Case

Polycom SoundPoint IP 321 IP Phone - Cable

Desktop, Wall Mountable - 2 x Total Line - VoIP - Caller ID - Speakerphone - 1 x Network (RJ-45) - PoE Ports - RTP, DHCP, SNTP, NAT, SIP, RTCP, TLS Protocol(s)

MFG #: 2200-12360-225

Shop at the Polycom store
Pictures for illustration purposes only. Actual product may vary.

Product Highlights

  • Product Type: IP Phone
  • Speakerphone: Yes
  • Connectivity Technology: Cable
  • Form Factor: Desktop, Wall Mountable
  • IP Phone Technology: VoIP
  • Total Number of Phone Lines: 2
  • PoE (RJ-45) Port: Yes
Ship Weight: 2.8 lbs.
$134  CAD
Retail Price: $159.47
Save $25.47
IT Consultant? Click here to save even more!

Retrieving Inventory...
DirectDial - Bringing You DirectService
  • Access to over 1000 technology experts nationwide
  • Over 500 Technology Certifications
  • Service solutions in over 100 cities throughout Canada
  • Affordable system engineers onsite
  • Free up IT Staff and allow experts to focus on projects
  • Leverage experts who specialize in one area of the IT solution stack
  • Solutions that include Digital Signage, Point-of-Sale, Teleconferencing, Server Backup, Storage & Virtualization, many more

Product Information

Enterprise-grade SIP phones for remarkable value

The Polycom ® SoundPoint ® IP 321 and 331 are two-line SIP phones that deliver superb sound quality as well as a wide range of supported business telephony features. The SoundPoint IP 321 phone has a single 10/100 Ethernet port and is designed for common areas, such as lobbies, hallways, and break rooms, as well as various wall-mounted deployments. The SoundPoint IP 331 phone, with its dual-port 10/100 Ethernet switch for LAN and PC connection, presents a cost-effective solution for cubicle workers as well as call center operators who use a "hard" phone in conjunction with a "soft" client running on the PC.

Superb sound quality

The SoundPoint IP 321 and 331 phones feature a full-duplex IEEE 1329 Type 1-compliant speakerphone with Polycom's legendary Polycom ® Acoustic Clarity ™ technology that delivers excellent sound quality and enables noise-free and echo- free conversations that are as natural as being there.

Enterprise-grade feature set

The SoundPoint IP 321 and 331 phones deliver through an intuitive user interface a full feature set encompassing both traditional business telephony features such as call hold, park, pick-up, transfer, and three-way local conferencing, and more advanced capabilities such as shared call/bridged line appearance, hosts built-in XML microbrowser, and distinctive call treatment.

Efficient installation and provisioning

The SoundPoint IP 321 and 331 phones are engineered to make installation, configuration, and upgrades as simple and efficient as possible. The phones' standard base stand can be reversed to become a wall mount, eliminating the need for a separate accessory. Built-in IEEE 802.3af PoE circuitry and a dual-port Ethernet switch (SoundPoint IP 331 phone only) enable flexible deployment options and savings on cabling expenses.

Make great things happen with Polycom SoundPoint IP 321 and 331

In today's Internet driven world, the ability to conduct real time communication and collaboration has become critical to an organizations survival. As the market leader in voice, video, data and web solutions, our award-winning IP telephony and conference technology makes it easy for people to interact and maximize productivity over any network, in just about an environment, anywhere around the globe. That's why more organizations worldwide use and prefer Polycom IP telephony and application solutions. Because when people work together, great things happen. See how you, too, can achieve great things with the Polycom SoundPoint IP 321 and 331 desktop phones.

General Information
Manufacturer:Polycom, Inc
Manufacturer Part Number:2200-12360-225
Manufacturer Website Address:
Brand Name:Polycom
Product Line:SoundPoint
Product Model:IP 321
Product Name:SoundPoint IP 321 IP Phone
Product Type:IP Phone
Additional Product Specifications
Full Product Specifications:Click to view
Technical Information
IP Phone Technology:VoIP
Connectivity Technology:Cable
Total Number of Phone Lines:2
Caller ID:Yes
Network (RJ-45):Yes
Number of Network (RJ-45) Ports:1
PoE (RJ-45) Port:Yes
Management & Protocols
Communication Protocols:RTP, DHCP, SNTP, NAT, SIP, RTCP, TLS
Physical Characteristics
Form Factor:Desktop, Wall Mountable
Weight (Approximate):621.4 g
Package Contents:
  • SoundPoint IP 321 IP Phone
  • Base stand
  • Network (LAN) cable
  • Quick Start Guide
  • Product registration card
Environmentally Friendly:Yes
Environmental Certification:RoHS
Country of Origin:Thailand
Limited Warranty:1 Year
Product Reviews

Product Videos


Similar Products Stock Alert
Receive Stock Alerts directly to your email. Simply enter your email and click "Send" to receive an email once
the product becomes available in one of our warehouses.

Product Number:2200-12360-225
Product Name:Polycom SoundPoint IP 321 IP Phone - Cable
Manufacturer:Polycom Soundpoint Series
MFGR Code:Polycom

Email:     *required Price Alert
Receive Price Alerts directly to your email. Simply enter your email, choose your price options, and click "Send" to receive an email once the price drops to your requested amount.
Product Number:2200-12360-225
Product Name:Polycom SoundPoint IP 321 IP Phone - Cable
Manufacturer:Polycom Soundpoint Series
MFGR Code:Polycom
Current Price:$134
Notify me when: price changes
price is

Current Promotion on this product:

Contact a Sales Rep

Looking for additional information on this product? Let us know.
“contact-a-sales-rep” is a great tool for customers interested in this product. Use it to get more information about this product after our regular hours of operation. A sales representative will email you back next business day. If you would like a call back from a sales representative, please include your telephone number and the best time to call. We will answer all questions pertaining to availabilities, special pricing, price beats, volume discounts, and rush shipping.

Please DO NOT use this tool for technical information. We will NOT reply to specific product technical enquiries as they are best handled by the manufacturer. Please refer to the “Support” section and use the list of toll-free numbers to contact the manufacturer directly.
Your Name
Your Email
Your Question
To verify, please enter in the value shown in an image.
Service Options



While makes every effort to provide accurate specifications and description on all products, is not responsible for errors in products specifications on this website. For complete descriptions, capabilities, and specifications, please check the manufacturer’s website for actual specifications.

If you wish to purchase this product, please ensure that you have verified compatibility with your system by visiting the manufacturer's web site. assumes no responsibility and will not accept returns for items purchased that are not compatible with your computer configuration. For more information, visit our Terms And Conditions of Sale.

Instock orders placed before 3:00pm EST are usually shipped the same day. Instock orders placed after 3:00pm EST are usually shipped the next business day.

Your order will be shipped from the closest warehouse that has stock. We ship by Purolator and UPS.
In Stock
In stock and ready to ship!
Ships same business day if ordered before 4pm ET.
Back Ordered
Product is NOT in stock, but we are accepting orders!
Call Us Toll Free! 1.866.807.9832  -  Monday to Friday @ 8:30am to 6:00pm (Eastern Time) Call Us Toll Free! 1.855.888.3425  -  Monday to Friday @ 8:30am to 6:00pm (Eastern Time)
Payment Methods:

Stay up-to-date - Sign up for our Monthly Newsletter!  Enter your email address →

Follow us on social media:

Facebook Twitter Youtube
** Please note that does not process web orders from Friday Evening 5:00pm EST to Monday Morning at 8:00am EST
Prices, specifications and images are subject to change without notice. Not responsible for typographical or illustrative errors.
Manufacturer rebates, terms, conditions and expiration dates are subject to manufacturers printed forms.

COPYRIGHT © 2015 ALL RIGHTS RESERVED  |  Toronto - London - Calgary - Vancouver - Halifax COPYRIGHT © 2015 ALL RIGHTS RESERVED  |  Buffalo, New York - Miami, Florida - Suwanee, Georgia - Swedesboro, New Jersey - Southbend, Indiana  | 
 |  Fort Worth, Texas - Fontana, California  |