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Polycom SoundPoint 331 IP Phone - Cable

Wall Mountable, Desktop - 2 x Total Line - VoIP - Speakerphone - 2 x Network (RJ-45) - PoE Ports

MFG #: 2200-12365-001

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2200-12365-001 Image
Pictures for illustration purposes only. Actual product may vary.

Product Highlights

  • Product Type: IP Phone
  • Power Source: AC Adapter
  • Speakerphone: Yes
  • Connectivity Technology: Cable
  • Form Factor: Desktop, Wall Mountable
  • IP Phone Technology: VoIP
  • Total Number of Phone Lines: 2
  • PoE (RJ-45) Port: Yes
Ship Weight: 3.29 lbs.
$171  CAD
Retail Price: $227.37
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Product Information

Entry-level IP phones with excellent sound quality, an enterprise-grade feature set and business telephony features.

The SoundPoint IP 321 and 331 are two-line SIP phones that deliver superb sound quality as well as a wide range of supported business telephony features. The SoundPoint IP 321 phone has a single 10/100 Ethernet port and is designed for common areas, such as lobbies, hallways, and break rooms, as well as various wall-mounted deployments. The SoundPoint IP 331 phone, with its dual-port 10/100 Ethernet switch for LAN and PC connection, presents a cost-effective solution for cubicle workers as well as call center operators who use a "hard" phone in conjunction with a "soft" client running on the PC.

General Information
Manufacturer:Polycom, Inc
Manufacturer Part Number:2200-12365-001
Manufacturer Website Address:
Brand Name:Polycom
Product Line:SoundPoint
Product Model:331
Product Name:SoundPoint 331 IP Phone
Product Type:IP Phone
Technical Information
IP Phone Technology:VoIP
Connectivity Technology:Cable
Total Number of Phone Lines:2
Multiple Conferencing:3way
Features:Three-way Calling (Conference), Voice Activity Detection, Comfort Noise Generation, Packet Loss Concealment, Adaptive Jitter Buffer, Echo Cancellation, Multilingual Menu, Security, Speed Dial, Do Not Disturb Setting, Indicator, Off-hook Call Placement, Call Log, Date and Time, Background Noise Suppression, Call Waiting, Call Duration, Call Forwarding, Hearing Aid, Call Pick-up
Voice Codec:G.711 u/A, G.729A (Annex B)
Display & Graphics
Screen Type:LCD
Screen Resolution:102 x 33
Network (RJ-45):Yes
Number of Network (RJ-45) Ports:2
Microphone Port:Yes
Headset Port:Yes
PoE (RJ-45) Port:Yes
Management & Protocols
Communication Protocols:SIP
Quality of Service:802.1Q VLAN Support, 802.1p/q, DSCP, ToS
Buttons & Keys Type:Volume Control, Navigation, Menu, Transfer/Conference, Hands-free, Mute, Redial/Hold Key, Intercom
Power Description
Input Voltage:24 V DC
Power Source:AC Adapter
Physical Characteristics
Form Factor:Wall Mountable, Desktop
Weight (Approximate):621.4 g
Package Contents:
  • SoundPoint 331 IP Phone
  • Base Stand
  • Network (LAN) Cable
  • Quick Start Guide
  • Product Registration Card
Certifications & Standards:
  • FCC Part 15 (CFR 47) Class B
  • ICES-003 Class B
  • EN55022 Class B
  • CISPR22 Class B
  • AS/NZS CISPR 22 Class
  • VCCI Class B
  • EN55024 Class B
  • EN61000-3-2; EN61000-3-3; EN-61000-6-1
  • Anatel
  • GOST
  • C-tick
  • CCC


  • CE Mark
  • EN 60950-1
  • IEC 60950-1
  • NRTL
  • CAB/CSA-C22.2 No. 60950-1-03
  • AS/NZS 60950-1
Environmentally Friendly:Yes
Environmental Certification:RoHS
Country of Origin:Thailand
Limited Warranty:1 Year
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Product Number:2200-12365-001
Product Name:Polycom SoundPoint 331 IP Phone - Cable
Manufacturer:Polycom IP Phones Soundpoint Series
MFGR Code:Polycom

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Product Number:2200-12365-001
Product Name:Polycom SoundPoint 331 IP Phone - Cable
Manufacturer:Polycom IP Phones Soundpoint Series
MFGR Code:Polycom
Current Price:$171
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