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HP Foundation Care - 5 Year - Warranty - H2TQ7E

On-site - Maintenance - Labor - Physical, Electronic Service Next Business Day


Shop at the HP Enterprise store
Pictures for illustration purposes only. Actual product may vary.

Product Highlights

  • Product Type: Warranty
  • Provided Support: Escalation Support, Remote Technical Support, Repair, Software Support
  • Service Duration: 5 Year
  • Service Type: Maintenance
  • Service Location: On-site
MFG #: H2TQ7E
Ship Weight: lbs.
$3,609  CAD
Retail Price: $4401
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Product Information

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Features

Choice of Foundation Care service-level options
Escalation management
HPE electronic remote support solution
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
Access to electronic support information and services


General Information
Manufacturer:Hewlett Packard Enterprise
Manufacturer Part Number:H2TQ7E
Manufacturer Website Address:http://www.hpe.com
Brand Name:HP
Service Name:Foundation Care
Product Type:Warranty
Additional Product Specifications
Full Product Specifications:Click to view
Service Information
Service Main Type:Maintenance
Service Sub Type:Physical, Electronic
Service Characteristic:Labor
Provided Support:Software Support, Repair, Remote Technical Support, Escalation Support
Service Response Time:Next Business Day
Service Location:On-site
Service Duration:5 Year
Product Supported:HPE StoreVirtual 3200
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2017-05-29 19:03:31
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