IT Solutions for Business | DirectDial.com

Back to Better: Elevate Your Office Experience. Retour Vers le Meilleur: Améliorez l'Expérience de Votre Bureau.

Considering RTO for your organization? Discover tips and tech to make the return to the office a positive experience for your team. Vous envisagez le retour au bureau pour votre organisation? Découvrez des conseils et des technologies pour rendre le retour au bureau une expérience positive pour votre équipe.

Live Webinar - October 22, 2024 Webinaire en direct - 22 octobre 2024

Spend Wisely:
Separating IT Priorities from IT Trends. Dépensez judicieusement :
Séparer les priorités TI des tendances TI.

Learn from industry leaders how to align IT investments with business goals, avoid distractions, and drive growth. Apprenez des leaders de l'industrie comment aligner les investissements en TI avec les objectifs d'affaires, éviter les distractions, et stimuler la croissance.FR

Unleash Your Teams Potential. Copilot+ PCs with Snapdragon X Elite. Libérez le Potentiel de Votre Équipe. Copilot+ PC avec Snapdragon X Elite.

Built for the new generation of Al Conçus pour la Nouvelle Génération d'IA

Rugged and Ready. Robuste et Prêt.

Built Tough for the Way You Work. Construit pour la façon dont vous travaillez.

Rugged and Ready. Robuste et Prêt.

Built Tough for the Way You Work. Construit pour la façon dont vous travaillez.

When downtime strikes,
how fast can you get back online? En cas de panne, à quelle vitesse pouvez-vous revenir en ligne?

Trust our Managed Services to minimize your risk and maximize your uptime. Faites confiance à nos services gérés pour minimiser vos risques et maximiser votre temps de fonctionnement.

Delivering Managed IT Services to Businesses Across Canada. Fournir des services TI gérés aux entreprises à travers le Canada.

200+ Managed Services, 25+ Years in Business, 500+ Amazing Teammates & Partners. 200+ services gérés, 25+ ans en affaires, 500+ coéquipiers et partenaires incroyables.

Annual ransomware attacks increased by 84% in 2023. Les attaques de ransomware annuelles ont augmenté de 84% en 2023.

Know the Risks, Protect Your Business. Connaissez les Risques, Protégez votre Entreprise

One Company. Many Solutions. Trusted by Thousands.

End-to-End Support for your Business. Total IT Infrastructure Management

Full‑Stack Expertise
National Team
500+ Teammates
24/7 Support
Bulletproof Security
Microsoft 365 Experts
IT Procurement
End-to-End Portfolio

Countless Success Stories.

Transform your organization with a one-stop IT partner to elevate your business. We simplify the complexity of managing multiple vendor relationships and lifecycle management.

Tested. Trusted. Ready.

As one of Canada's largest privately-owned and operated IT service providers, we help both business units and technology teams to enable innovation while managing risk at scale.

We Are DirectDial.com

Real People. Real Outcomes.

Small enough for intimacy, yet big enough for impact. We are a human centered, full‑service IT solutions provider. You don't need another tech partner, You need one organization who works to build your trust by listening, supporting, and delivering outcomes to help your business succeed in its entire modernization journey.

We do IT differently.

We offer next-generation IT services to create world-class experiences for our clients. We improve the way organizations integrate tech with their business providing our clients with live, actionable insights and outcomes. You'll find us where business, strategy, people, and technology converge.

Combining best in class technology, award winning services, subscription‑based billing and a national proven approach.

We provide comprehensive software licensing, assessments, and data migration services tailored for Microsoft 365 and designed to enhance security and optimize Microsoft Teams. Our streamlined cloud management plans prioritize security, adoption, compliance, policies, user management, and device management to simplify your operations and maximize productivity.

Full‑Stack IT Services

World-Class IT Procurement
Fully Managed IT Services
Managed Cybersecurity
Backup & Recovery
Microsoft 365 Services
Cloud & Data Center Management
Consulting
24/7 365 Help Desk

Trusted & Certified:

True 24/7/ 365 Availability.
PCI DSS SOC2 Type II Certified.
Hundreds of Industry wide Certifications.
25 years in Operation.
Multi-facetted, multi-tiered.
Multi-lingual. English, French. Spanish, Portuguese.
95% Services Customer Satisfaction Score.
94% First Call Resolution.

Your Partner in IT.

500+ Teammates. 200+ IT Services.

World-Class e-commerce IT Procurement Experience.
Comprehensive portfolio of services and solutions to elevate your people, processes, and technology.

Ranked in CRN Canada's Top 100 Solution Providers.

World-Class Partnerships

We have proven success with many of the world's biggest brands. We also have deep relationships with the most progressive tech platforms in the world, putting us in a position to give our clients not only the right solution to fit their needs, but an all-encompassing one-stop vendor solution.

Our infrastructure is designed to provide you with world-class services that minimize impact and maximize success. With partners and presence on every continent, our partnerships never sleep.

Cybersecurity. How We Help.

Our team of certified cybersecurity experts will work with you to build a plan for success that aligns your business objectives and IT strategy. We will help you accelerate your digital transformation journey to ensure that your cybersecurity is reliable, secure, cost-effective, and scalable.

Discovery.
Penetration Testing.
Vulnerability Detection & Response.
Ongoing Managed Services.

Solutions for Microsoft 365.

365 Apps. Teams. Intune. Copilot. OneDrive. Azure. AutoPilot. Exchange. Defender.

A layered approach to Microsoft 365 to give you the peace of mind that comes with knowing your people and their systems are safe, secure and always available. Unlocking the potential of cloud technology, all with one monthly bill.

Migration.
Licensing.
Helpdesk.
Backup.
Security.
Archiving.

Monitoring, Support, Maintenance, Reporting and Asset Management of your IT Infrastructure.

Real-time reporting and IT business reviews ensure that your infrastructure uptime availability and performance are at peak operating levels. We can provide you reporting on all servers, websites, cloud infrastructure, routers, switches, printers, networks, and peripherals to isolate issues before they arise.

75,000 Endpoints Managed | 5,000 Cloud Managed Servers & Networks

Streamline device deployments and improve end‑user experiences using Windows Autopilot zero‑touch provisioning.

Modernize your device lifecycle.

Quick, easy, and touchless provisioning is increasingly important to support Hybrid and remote workforces.

As we look ahead into the next century, leaders will be those who empower others.

- Bill Gates

Explore Popular Products

Maximize Your Budget and Achieve Superior Outcomes with Our IT Procurement Services.

End-to-End Portfolio

Access the largest selection of IT hardware and software from industry‑leading manufacturers, combined with expert guidance to ensure seamless integration for your business.