HP Care Pack Pick-Up and Return Service
HP Care Pack Pick-Up and Return Service
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HP Care Pack Pick-Up and Return Service

Post Warranty - 1 Year - Warranty - 9 x 5 - Maintenance - Parts & Labor - Electronic and Physical

  • Product Type: Warranty
  • Provided Support: Parts Replacement, Pick-up & Return, Remote Monitoring, Repair
  • Service Duration: 1 Year
  • Service Type: Maintenance
HP Hardware Support Offsite Return Services offer high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers two return service levels that feature different shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention.
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General Information

Manufacturer: HP Inc.
Manufacturer Part Number: U4426PE
Manufacturer Website Address: http://www.hp.com
Brand Name: HP
Service Name: Care Pack Pick-Up and Return Service - Post Warranty
Product Type: Warranty

Service Information

Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Characteristic: Parts & Labor
Service Description: 9x5
Service Details: Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.
Provided Support: Pick-up & Return, Parts Replacement, Repair, Remote Monitoring
Service Duration: 1 Year
Product Supported:
  • Elite x2; EliteBook 1030 G1; EliteBook Folio G1; Retail System MP9 G2; ZBook 15
  • Covered Configurations: CPU only
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