HP Care Pack


HP Care Pack
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HP Care Pack

3 Year - Service - 9 x 5 - Maintenance - Electronic and Physical

  • For Select HP ProBook Laptops
  • Next Business Day Onsite Service
  • Includes Accidental Damage Protection G2
  • Remote Problem Diagnosis & Support
  • Includes Replacement Parts & Materials
  • 9-Hour, Standard Workday Coverage Window
  • Access to Electronic Support & Tools
  • Covers Spills, Drops, and Falls
  • Covers Electrical Surges
  • Covers Damaged/Broken LCDs
Availablity: In Stock

MSRP: $244 $236 CAD

$236 - Add to Cart
Meet the Galaxy Book3 B2B Series, a new way to PC.

General Information

Manufacturer: HP Inc.
Manufacturer Part Number: UK712E
Manufacturer Website Address: http://www.hp.com
Brand Name: HP
Service Name: Care Pack
Product Type: Service

Service Information

Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 9x5
Service Details:

Remote problem diagnosis and support:
HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.

Pick-up by HP:
An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility.

Return shipment:
An HP-authorized courier returns the repaired or replaced equipment to your location. turn around time for this service will be between 5 and 6 business days.

Standard business hours coverage:
Service is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.

Provided Support: Configuration, Phone Support, Pick-up & Return
Service Availability: 9 x 5
Service Response Time: 6 Business Day
Service Duration: 3 Year
Product Supported:
  • Notebook Only


Additional Information: Accidental Damage Protection
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