HP Care Pack
HP Care Pack
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HP Care Pack

3 Year - Service - 9 x 5 x Next Business Day - On-site - Maintenance - Electronic and Physical

MFG. PART: UE379E UPC: 000000000000
  • For Select HP Desktops
  • Manufacturer Support Plan
  • Next Business Day Onsite Support
  • Includes Replacement Parts & Materials
  • HP Remote System Access and Support

General Information

Manufacturer: HP Inc.
Manufacturer Part Number: UE379E
Manufacturer Website Address: http://www.hp.com
Brand Name: HP
Service Name: Care Pack
Product Type: Service

Service Information

Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 9x5xNext Business Day
Service Details:

Remote problem diagnosis and support:
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

Next business day on-site response:
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next working day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

Standard business hours, Standard business days:
Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays

Service Availability: 9 x 5
Service Response Time: Next Business Day
Service Location: On-site
Service Duration: 3 Year
Product Supported:

HP Business Desktop PCs:

  • 7000 Series

HP Personal Workstations:

  • 3000 Series
  • 4000 Series
  • 5000 Series
  • 6000 Series
  • 8000 Series
  • 9000 Series
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