HP Care Pack
HP Care Pack
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HP Care Pack

1 Year - Service - 9 x 5 Next Business Day - On-site - Maintenance - Parts & Labor - Electronic and Physical

MFG. PART: UL656E UPC: 000000000000
  • Product Type: Service
  • Provided Support: Remote Diagnosis
  • Service Duration: 1 Year
  • Service Type: Maintenance

General Information

Manufacturer: HP Inc.
Manufacturer Part Number: UL656E
Manufacturer Website Address: http://www.hp.com
Brand Name: HP
Service Name: Care Pack
Product Type: Service

Service Information

Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Characteristic: Parts & Labor
Service Description: 9x5 Next Business Day
Service Details: Remote Problem Diagnosis and Support:

HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

Next Business Day On-site Response:

For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

Standard Business Hours, Standard Business Days:

Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays.

Provided Support: Remote Diagnosis
Service Availability: 9 x 5
Service Response Time: Next Business Day
Service Location: On-site
Service Duration: 1 Year
Product Supported:

HP Business Notebook PC:

  • 2xxx Mini-Note Series
  • 2xxxs Series
  • 6xxxs Series
  • 5xx Series
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