dirextMSP logo

Delivering Managed IT Services to Businesses Across Canada.

200+ Managed Services, 25+ Years in Business, 500+ Amazing Teammates & Partners.

We provide

Full-Stack Expertise
Cybersecurity Solutions
Strategy & Transformation Solutions
Microsoft 365 Services
Backup & Recovery Solutions
24/7 Helpdesk Solutions
Cloud Solutions & Services
Remote Monitoring & Management
IT Procurement

One Company. Full‑Stack Expertise. Trusted by Thousands.

Here at directMSP, we do IT differently. We are a tech-enabled full-services firm. Small enough for intimacy, yet big enough for impact. You’ll find us where business, strategy, people, and technology converge.

You don’t need another tech partner. You need one organization who works to build your trust by listening, supporting, and delivering outcomes to help your business succeed in its digital transformation journey.

Our clients demand scalable, reliable, and secure solutions. Our portfolio is designed to do exactly that – combining a best-in-class, end-to-end tech stack, award winning services, a state-of-the-art ecommerce procurement experience, subscription-based billing, and a national proven approach. 

We are DirectMSP

Nothing happens until the pain of remaining the same outweighs the pain of change.

- Arthur Burt

Named in CRN Canada's Top 100 Solution Providers.

We solve problems where traditional ways fall short and do this with a constant focus on the effects of change on people. By clearly understanding your digital transformation objectives, we can help you define and implement great outcomes. We do this by working with your business units and IT teams, leading where required, supporting where necessary, and helping transfer skill, methodologies, and capabilities along the way. We do this with accountable and measurable engagements.

Coast Guard Costco Hydro One Ikea Interpipeline MacDonald Island Park Michener Institute Northern Health OPP Princess Magaret Hospital RCMP Shell Siemens Stratford Festival University of Ottawa University of Toronto Yellowhead Tribal Council Bell Canadian Institute for Mental health City of London City of Markham

It’s really quite simple…
Outsource to the experts where you require help and expertise, Spend Less.

We deliver support for today’s modern remote and hybrid work models. We provide NOC, SOC with support for critical services around the clock in English, French, Spanish and Portuguese. Where do you require help in your organization? We can help you at most levels including: CTO, CIO, CFO, CEO, and IT Manager.

Our Expertise and Services. Trusted and Certified.

Our deep expertise and end-to-end capabilities help you navigate complex IT challenges. We create world-class experiences for our clients. We are dedicated to continually improving the way organizations integrate IT with their business. We are PCI DSS and SOC2 Type2 Certified with hundreds of industry-wide certifications.

Cybersecurity Solutions Icon
Cybersecurity Solutions

Managed Security Solutions for Complete Device Protection.

Remove Monitor & Management Icon
Remote Monitoring & Management

Monitoring, Support, Maintenance, Reporting and Asset Management of your IT Infrastructure.

Backup & Recovery Icon
Backup & Recovery Solutions

Complete Managed Backup Solutions and Recovery Services to Fit Any Organization’s Needs.

Public & Private Cloud Solutions Icon
Public & Private Cloud Solutions

Usage, Administration, and Management of Private or Public Cloud Workloads.

Microsoft 365 Solutions Icon
Microsoft 365 Solutions

Get the most of your Microsoft 365 subscription with our managed services.

Helpdesk & Field Services Icon
Helpdesk & Field Services

Service all your Global Business Locations and Remote Staff with 24/7/365 Support.

Professional Services Icon
Professional Services

Assessment, Design, Execution, and Implementation of Custom IT Solutions.

Windows Autopilot Solutions Icon
Windows Autopilot Solutions

Simplifies the way devices get deployed, reset, and repurposed, with an experience that is zero-touch for IT.

IT Procurement Solutions Icon
IT Procurement Solutions

Optimize your technology procurement and management. Get a true end-to-end IT management partner.

500+ Teammates, 200+ IT Services, and deep relationships with the world largest tech brands.

Our solutions are straightforward. Our customers are spread all over Canada. They are small and large and represent every industry imaginable. Our collaborative team of Account Managers, Solution Architects, Network Specialists, problem solvers, creators, partners, supporters, and trusted experts help organizations like yours drive digital transformation.

Microsoft 365 Autopilot AWS Microsoft Azure Barracuda Bitdefender Cisco Meraki Citrix Connectwise Dell Technologies elastic eset Digital Security Fortinet Google HPE Greenlake Hewlett Packard Enterprise Microsoft Hyper-V Intel Jolera Lenovo Microsoft Copilot Microsoft netscaler Nutanix paloalto Networks Qualys Sentinel One ninja One TD Synnex Microsoft Teams veeam xink

Commitment to Service Excellence.

Our eXperience Level Agreements (XLA) focus directly on customers’ experience and needs. We understand that IT solutions require more than just technology – it needs talented professionals with a comprehensive understanding of products and offerings.

That’s why we have assembled a team of talented folk who thrive on working in fast-paced, dynamic environments, and are committed to finding the best solutions for our clients.

Over the past 25 years we have had the opportunity to work with many SMEs organizations throughout Canada and the United States. We’d love the opportunity to share our experiences with you.

IT Professional holding a laptop in a server room

A Unique Approach to Managed IT.

We bring a unique independent straightforward perspective and a truly amazing team of certified staff and service partners to help ambitious organizations across Canada make the most of their transformation. Together, we achieve game changing transformation for our clients not just by solving technology challenges, but by using technology to solve real business challenges.

We keep the formulas, frameworks, and 10-point plans to a minimum, tackling your most pressing problems with a mix of old-fashioned ingenuity and refreshing humanity and without losing sight of the people we impact.

Satellite image of Canada
Coast to Coast Coverage
Customer Service Professional
Bilingual Customer Support
Two Professionals Brainstorming
Outcome Focused Approach

The digital transformation coming to the professional services industry is long overdue. Businesses want a partner who is accountable for outcomes. By combining strategy, technology and people disciplines, we use methods to test, refine, and iterate ideas in a way that is pragmatic, visible and scalable.

- Greg Bruzas, CEO.

Greg Bruzas - CEO DirectDial.com

Ready to Begin Your Transformation?

Our specialists are ready to tailor our managed IT solutions to fit the needs of your organization. Complete the form below and we will respond within 1 business day.

Please provide your first name.
Please provide your last name.
Please provide your company name.
Please provide the number of employees you have.
Please provide the of your internal IT team.
Please provide your email address.
Please provide your job title.
Please provide your phone number.
Please select a service of interest.
IT Professional

Call us today!

1-866-807-9832
Our Clients Know Best

“We have been partnering together for over 2.5 years in the local community.”

Start.ca

“DirectDial has been providing excellent service as a preferred supplier for over 14 years.”

London Hydro

"We have been doing business with DirectDial for over 16 years. Our Account Manager is very attentive, replies quickly and provides great customer service."

University of Waterloo

“DirectDial has been providing great service throughout the sales process for over 16 years.”

University of Toronto

“DirectDial has been our preferred supplier for over 16 years, providing excellent service.”

Stratford Festival

Need assistance? Call us Monday - Friday 8:30am - 6:00pm EST 1-866-807-9832
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
S