directMSP logo

About Us.

One Company. Many Solutions. Trusted by Thousands.

Two IT professionals in a server room

A True End-to-End IT Service Provider to the SMB.

We are a 25+ year old Canadian, born-in-the-cloud IT Services and Procurement company that helps ambitious organizations like yours succeed through digital transformation. By helping untangle your complex technology challenges while delivering elegant technology products and solutions, our born-in-the-cloud DNA fuels our culture, thinking, agility, and pace. is a true end-to-end IT service provider. Our team of 500+ amazing teammates and partners has been all about creating new and better ways to work – not just by solving your tech challenges, but by using technology to solve your business challenges. That’s a whole lot of expertise, at your service.

We offer a unique approach to IT Services, trusted by thousands of businesses from coast-to-coast. Our clients demand cost-effective, reliable, and secure solutions to manage their infrastructure, networks, and workloads. Our platforms are built with this in mind – combining best in class technology, award-winning services, subscription-based billing, and a national proven approach. As a trusted advisor, is committed to providing customers with expert guidance and support in their IT journey, from initial procurement, planning, deployment, and migration, to ongoing management and optimization.

Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do.

- Edson Arantes do Nascimento (Pelé)

Company Fast Facts

0 Million

Annual Revenue


Employees, Partners and Affiliates


Account Team Members

0+ Years

Average Account Manager tenure

0+ Years

In Business

0 Partners

Covered by Canadian IT procurement
Top 100 solutions

Named in CRN Canada's Top 100 Solution Providers.

We solve problems where traditional ways fall short and do this with a constant focus on the effects of change on people. By clearly understanding your digital transformation objectives, we can help you define and implement great outcomes. We do this by working with your business units and IT teams, leading where required, supporting where necessary, and helping transfer skill, methodologies, and capabilities along the way. We do this with accountable and measurable engagements.


We're a company that understands your big picture goals, uncovers new opportunities, and solves the messy and complex problems. We serve a diverse group of customers through our staff of highly trained account managers, industry experts, strategic partnerships, and our efficient procurement ecommerce website We remove the burden of IT – freeing you up to be the best at what you do. We offer 24/7/365 proactive management and live IT help across multiple Network Operation Centers (NOCs) and Security Operation Centers (SOCs) so your business is always covered.

We have connected companies, partnerships, and capabilities across Canada to help ambitious organizations make the most of their transformation, achieving game-changing breakthroughs without losing sight of the people it will impact. We bring a unique point of view as a partner. An independent, straightforward perspective backed by a dedicated team of partners, sales, engineering, product delivery and more.

DNA image

Exceptional Tech Solutions to Unlock Meaningful Outcomes.

Dedicated, Friendly, Live, Support.
Pro-Active Management
Simple, Pro‑Active, IT Consulting and Management.
Disaster Recovery
Worry-free Cybersecurity, Backup + Disaster Recovery.
400+ Vendors
Best-in-class IT Procurement ecommerce platform with 400+ vendors & 1.2M products.
Cloud Strategy
Cloud Strategy, Migration & Transformation with Cost Management.
Compliance & Governance
Compliance & Governance. Staying on the proper side of rules and regulation.

A new perspective when traditional MSPs are becoming obsolete.

Both and directMSP, our cloud managed IT Services division formed by a partnership with Jolera, is disrupting the professional services industry by providing a faster time to value through tight coupling of strategy development, leading brands, and execution with tech solutions. Both and Jolera have already proven success with many of the world’s biggest and progressive tech platforms and brands. has positioned itself to offer its clients the right solution to fit their needs. Both and Jolera were born in the cloud arena. The logic was to obtain exposure to digital unicorns and give us a front-row seat to understand the various types of successful digital business and operating models while creating credibility and scale. Says Greg Bruzas, Founder & CEO.

Our market research has revealed that customers want expertise. They want an organization who is trusted and respected and can help them. However, they also want to learn and be empowered to thrive on their own. They want results and impact, incrementally and quickly. Our market research has also revealed that enterprises say that the existing professional services model is falling short in meeting the contemporary needs of the enterprise. Traditional MSPs have long been known for taking over their customers’ IT operations by solving their “mess for less.” They are not focused on making their customers more agile or efficient. Instead, of working in partnership with their customers to design and deploy self-healing, autoscaling environments, they force their customers to adopt their rigid approach, which is designed for their own efficiency and dependency on them.

That’s where we are different. We offer a complete range of outcome-based and nationally managed services for organizations to succeed by helping them reduce cost and time to market, optimize their current workloads and innovate to make their digital transformations happen faster.

Our Leadership

The Executive and Leadership Team is committed to building an inclusive community, embracing innovation, and helping organizations accelerate their digital journey to modernize their business and maximize the value of technology.

Greg Bruzas - CEO and Founder
Greg Bruzas
CEO and Founder

Greg is responsible for the strategic direction of the company as well as leading the executive leadership team. He guides the strategic planning process which is influenced by ongoing customer and market research. Greg is actively engaged in high-level operational aspects of the business and over the past 25 years has been involved in all key functional areas at

Under Greg's leadership, net sales in North America increased 30% in 2022 amid a global pandemic and an exceedingly volatile market. Greg is accelerating’s strategy to become a leading solutions provider, fully leveraging the company’s broad portfolio of hardware, software and services to deliver impactful outcomes to our clients.

Bill King - COO & Vice-President
William (Bill) King
COO & Vice-President Sales

Bill is the Chief Operations Officer of Bill joined the company in 2001, and during his tenure Bill has led our North American Account Management Team as Vice-President Sales as well as General Manager from 2005-2022. In 2023, Bill was promoted to the role of Chief Operations Officer and has since taken on dual roles as both VP Sales and COO. Bill is also responsible for the manufacturer and distribution relationship in North America for the company.

Bill holds a diploma in Administration and Information Management from Ryerson University.

Stefan Zochowski - CIO (Chief Information Officer)
Stefan Zochowski
CTO - Chief Technology Officer

With more than two decades of service to his credit, Stefan is one of’s longest serving employees. Stefan has been referred to as the "Oracle" at Stefan possesses the power of foresight, which he uses to advise and guide the direction of the companies Information Technology. Over the past 20+ years, Stefan and his programming team have written all the organizations propriety applications and Stefan has played an active role in vendor integration, AI tools, SEO, cyber security, managed services, supply chain integration and middleware software development.

Stefan holds a degree in Computer Science from Western University.

Katherine Hogan - Vice-President Marketing
Katherine Hogan
Vice-President Marketing

Katherine was appointed to the role of Vice-President of Marketing in 2021 and is responsible for leading the North American Go-to-Market Relationships with our 400+ active manufacturer partners. Since joining our organization in 2010 as Marketing Manager, Katherine has held several roles throughout the marketing department. Katherine and her teams mandate is to deliver everything creative such as graphic design, advertising as well as product and service promotions, ecommerce content creation and brand identity.

Katherine has a degree in Psychology from The University of Guelph.

Rus Reuser - Director, IT Services
Rus Reuser
Director, IT Services

With over a decade of various responsibilities in IT Services, Rus is responsible for providing strategic development, sales leadership, customer acquisition, and relationship management to our national team of consultants, business analysts, and problem solvers. Rus’s objective is to provide a seamless customer experience from solution conception through design, to implementation and ongoing support of our comprehensive services portfolio to our customers across Canada.

Rus has a BA in Marketing from SAIT Southern Alberta Institute of Technology.

Ready to Begin Your Transformation?

Our specialists are ready to tailor our managed IT solutions to fit the needs of your organization. Complete the form below and we will respond within 1 business day.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.