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Industries We Serve.

Comprehensive Portfolio of 200+ IT Services. Driven by Innovation. Powered by People.

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Leveraging Tech for Growth.

Growing your business alone in today’s ever-changing, tech-filled world can be tough. Our teams have built relationships with our clients and deliver value in all that we do. We drive leading solutions throughout most industries. What ever your focus – greater innovation, cloud, or business transformation, explore our expertise in the following industries to see how we can help you accelerate and maximize the business outcomes that matter most to you, while driving competitive advantage.

Protect your assets, reduce risk, and optimize performance.

Trusted by Top Companies

We have the expertise to cover every technology area of business. Our team is certified and experienced.

Coast Guard Costco Hydro One Ikea Interpipeline MacDonald Island Park Michener Institute Northern Health OPP Princess Magaret Hospital RCMP Shell Siemens Stratford Festival University of Ottawa University of Toronto Yellowhead Tribal Council Bell Canadian Institute for Mental health City of London City of Markham

Managed IT Solutions for Every Industry

Healthcare | Finance & Insurance | Manufacturing | Real Estate | Retail | Construction | Engineering | Legal | Private Equity | Education | Non-Profit & Government | Entertainment & Hospitality
Healthcare professionals in a meeting

Healthcare & Medical

Numerous organizations are embracing innovative strategies for growth. However, for some, this year may mark the realization that their current approach is insufficient, leading to potential setbacks. We advocate for industry-wide transformation, leveraging technology to reinvent business models, and pursuing transformative deals. Our experienced team ensures your organization stays online, compliant, and secure.

  • Modernize your medical practice.
  • Provide quality patient care with fast-running systems.
  • Unified, secure systems are a necessity when you’re running your practice.
  • Optimize all aspects of your practice’s technology, from maintaining HIPAA compliance to building patient web-based services.
  • Effortless Cloud-Based Solutions: Seamlessly integrate into your existing systems, reducing operational costs and increasing efficiency.
  • Compliance Expertise: Ensure you meet the most stringent industry regulations, including HIPAA, PCI, and GDPR.
Financial Advisor

Finance & Insurance

New technologies, competitors, and customer expectations are changing finance & insurance. We bring financial services companies’ fresh perspectives, proven approach, and dynamic experiences, so your organization can confidently lead with an agility that outpaces change. Banks, mortgage lenders, brokerage firms, insurance companies, and other financial institutions all rely on technology to do their jobs in an effective, efficient, and secure manner while adhering to strict compliance protocols.

  • Technology solutions that accelerate business performance.
  • Ensure compliance, security, and efficiency.
  • Invest in technology that add security and value.
  • Preparing for any situation is essential to keep your business running.
  • With comprehensive cybersecurity, in-depth disaster recovery planning, and real-time reporting, you can ensure your business is ready to handle anything.
  • Establish a modern digital workplace.
  • Enforce data protection, retention, and compliance policies.
  • Protect your business from today's cyber threats.
  • Reduce downtime for high availability of services.
  • 24/7/365 access to IT and business process support analysts.
  • Safeguard critical data and ensure business continuity.
  • Leverage flexible support models for your technology.
  • Guarantee the quality of our services with iron-clad SLAs.
Children in a computer lab

Education

Most educational institutions work with limited budgets, often leading to a lack of dedicated skills and resources for managing and securing IT systems and networks. Education technology is complex and layered, resulting in too many systems and too few hours for in-house IT teams to effectively balance student and staff education, and administrative needs with security policy enforcement and threat monitoring.

  • We Focus on Your Technology So You Can Focus on Your Students.
  • Equip students and staff with the technology they need to succeed.
  • With education taking many different formats, it’s important to deliver an excellent experience no matter the setup.
  • Enhance your learning platform, secure student data, and make resources easily accessible.
  • Bilingual service desk with locations in Canada.
  • 24/7x365 IT for schools so issues can be resolved instantly wherever they happen.
  • Level 1 support from an experienced team takes the workload off your internal team and keeps your staff and students connected.
  • Better manage workflow, peak times, and critical outages by scaling the desk as needed, without affecting your overhead costs.
  • HDI Certified, NIST compliant, and follows ITIL best practices so you can be confident your data is safe.
  • Leading IT tools for efficient resolution of any IT issue.
  • Eliminate capital expense, control overhead, and increase satisfaction with cost effective IT solutions that understand the education environment.
Manufacturing

Manufacturing

Manufacturing is a highly competitive industry, so IT continuity is critical to ensure your industries meets its production goals, stays in front of the competition, and maintains compliance with industry and privacy regulatory requirements. As manufacturers continue their digital transformation into Industry 4.0, it’s more important than ever to work with a trusted partner who will focus on your IT systems so you can focus on quality and innovation.

  • Improve your product line’s efficiency while regulating costs.
  • Resolve bottlenecks in your business environment.
  • When productivity and efficiency directly impact your bottom line, systems should work smoothly and quickly.
  • Modernize your IT environment, generate real-time reports, and optimize your sales process to transform your business.
  • Establish a modern digital workplace.
  • Enforce data protection, retention, and compliance policies.
  • Protect your business from today's cyber threats.
  • Reduce downtime for high availability of services.
  • 24/7/365 access to IT and business process support analysts.
  • Safeguard critical data and ensure business continuity.
  • Leverage flexible support models for your technology.
  • Guarantee the quality of our services with iron-clad SLAs.
Retail worker

Retail

Helping leaders plan and prepare for the unexpected to be resilient and flexible in the rapidly evolving landscape. We can assist you choosing the next steps in your journey.  Technology is an integral part of today’s retail industry. And yet, many businesses lack the time and the skills to manage, support, and secure their networks and systems in-house.

  • Improve your customer experience, transform operations, and drive growth.
  • Provide a premier shopping experience with leading technology.
  • PCI compliance, fast POS systems, and secure online shopping are a must in today’s shopping environment.
  • Optimize the technology in your retail location so you can connect with more customers and increase sales.
  • Speed up technology roll-outs.
  • Decrease travel and overhead costs.
  • Reduce downtime for high availability of services.
  • Leverage flexible support models for your retail technology.
  • Embrace digital transformation.
  • Enforce data protection, retention, and compliance policies.
  • Protect your business from today's cyber threats.
  • Guarantee the quality of our services with iron-clad SLAs.
Construction and Contracting

Construction & Contracting

Construction firms manage large amounts of proprietary client data, Availability of backbone applications is critical to the effective operations of the business. Keeping your hardware, software, and networks running securely without downtime, and at peak performance, is a full-time job. We address critical issues such as remote offices, and personal off-network access, as well as the security of mobile devices.

  • Build quality outcomes with enhanced business systems.
  • With the right IT infrastructure, mobile technologies, and communication methods, you can keep your team aligned and deliver excellent results.
  • Simplify your project business without cutting corners.
Engineer using a computer software

Engineering and Architecture

Today’s engineering and architecture organizations must be resilient, agile, and digital – yet few have embraced the changes that other companies and industries have.  We can help you understand how market forces will take shape and position your organization for a new era in engineering and architecture.

  • Design smart efficiencies for your business.
  • When you’re managing multiple projects, you want systems that secure your assets and support your work.
  • Powerful data security and synchronized software platforms are a must for keeping your business organized and moving forward.
Hospitality manager

Entertainment and Hospitality

In hospitality and entertainment, staffing, rising costs, and data security pose challenges. We specialize in guiding leaders through change and complexity, ensuring they make the right decisions for transformation. Our services empower businesses to thrive, prioritize guest experiences, and navigate the digital realm securely and confidently.

  • Deliver an unforgettable consumer experience with state-of-the-art technology.
  • Providing the best service and impression of your business is essential for retaining customers.
  • With fast systems and data driven technologies, you can demonstrate your commitment to your clients.
Private Equity

Private Equity

We can help make the complex world of private equity feel a little simpler. We are the fuel that helps drive opportunity. We drive important efficiencies and cost savings to maximize ROI throughout private equity firms’ end-to-end needs. An assessment of the technology in place is included in evaluating a company for potential investment of acquisition. The health of a company’s ecosystem can significantly impact its long-term success.

  • Easily manage your portfolio companies with the latest technology.
  • Increased capability and productivity is essential so your business and portfolio companies can achieve more.
  • Modernize technology, gain greater visibility into business performance, and more to ensure continued success and growth.
Real Estate

Real Estate

Enable smooth, cost-effective operations by trusting your IT to us. Agents and customer support personnel require access to information. Maximizing the up time of certain key backbone applications is critical to the effective operations of the real estate business. Without timely data access, employees struggle to serve customers.

  • Leverage technology to oversee your properties efficiently.
  • Leave room for expansion down the road with systems that scale your business.
  • Up-to-date IT infrastructure, secure software platforms, and targeted marketing campaigns can keep your business growing and get your properties noticed.
Government

Non Profit & Government

We focus on your technology so you can focus on your residents.
The federal and provincial government face a unique and complex set of IT issues. To balance tight budgets and limited resources with the growing demand for digital services and increasing risk of cyberattacks against critical infrastructure, today’s public sector agencies need an affordable, reliable way to build a secure, flexible, and resilient IT infrastructure.

  • Effectively serve your constituents and causes with advanced systems.
  • Safeguarding your assets and demonstrating key results are imperative for keeping your organization on track.
  • Take advantage of cybersecurity, disaster recovery planning, and insightful reports to understand your current initiatives and better prepare for the future.
  • Secure, Scalable Solutions.
  • Data & Privacy Protection.
  • 24/7 endpoint and network monitoring.
  • Remote network implementation.
  • Fully wireless offerings.

We ensure your technology is high performing, highly available, and highly secure.

Innovation is accelerating and complexity is mounting, making it more challenging than ever to stay on top of emerging and critical technologies in increasingly dispersed environments. Technology is infused into everything we do, from customized solutions tailored to address specific challenges, to turnkey, end-to-end solutions that free you to focus on your core business. We deliver cyber-first solutions that keep your data safe, your operations sound, and your business ready for whatever comes next.

Technology has become an integral part of doing business in every industry. However, not every organization has the resources required to effectively configure, manage, and secure its IT systems, business applications, and data. As your trusted partner, we offer unmatched services and solutions tailored to your business sector’s requirements for compliance, cybersecurity, network, data center, cloud, and communication/collaboration. Additionally, our team of skilled, industry-certified specialists work alongside your internal IT team to assess your needs and deliver services and solutions purpose-built for your organization’s technology and security ecosystem.

Ready to Begin Your Transformation?

Our specialists are ready to tailor our managed IT solutions to fit the needs of your organization. Complete the form below and we will respond within 1 business day.

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1-866-807-9832
Our Clients Know Best

“We have been partnering together for over 2.5 years in the local community.”

Start.ca

“DirectDial has been providing excellent service as a preferred supplier for over 14 years.”

London Hydro

"We have been doing business with DirectDial for over 16 years. Our Account Manager is very attentive, replies quickly and provides great customer service."

University of Waterloo

“DirectDial has been providing great service throughout the sales process for over 16 years.”

University of Toronto

“DirectDial has been our preferred supplier for over 16 years, providing excellent service.”

Stratford Festival

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