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  • All Solutions

  • Data Center & Cloud

  • Personal Computing

  • Network Connectivity

  • Network & Physical Security

  • Managed Services

  • What Clients Are Saying

What Clients Are Saying

Data Center & Cloud

"We have been working with DirectDial for several years sourcing server, storage, and security solutions. Our Account Manager, Phil Hargreaves, is very knowledgeable and has done a great job introducing technologies to meet our needs as our operation has grown."

-Boris Capelj, IT Manager at Your Neighborhood Credit Union

"With multiple radio stations across western Canada a hybrid IT model works best for us. Server and Storage resources are required at each location while cloud applications like Microsoft O365 keep our teams connected. Thank you to, specifically our Account Manager Chris, for helping us pull it all together."

-Chris Terpsma, Manager of Broadcast Engineering at Harvard Broadcasting

Network & Physical Security

"We enjoy working with DirectDial because they always save us time when ordering products. They have a thorough understanding of our business and get the right equipment for the work we do. Anyone we have worked with has always been friendly, polite, and responsive."

-Logan Thideman, Information Technology Specialist at Environmental Dynamics Inc.

"Recently it was necessary to upgrade our security at all our locations. had the vendor relations to help us identify the right solutions and the necessary resources to help roll them out. has been our source for everything IT for over 10 years. Having Dan Portelance as our Account Manager through out that time keeps the partnership strong."

-Nick Spence, IT Support Manager at Softmoc Inc.

Network Connectivity

"We have been working with since 2009. Magda has become a valued asset assisting with guidance through the maze that hardware and software procurement can be. Thank you Magda and for helping to ensure our organization is always connected."

-Paul Thomas, Director, Information Technology at Regional Recreation Corporation of Wood Buffalo

Managed Services

"We rely on DirectDial for a variety of monthly managed services such as server and workstation management, antivirus and spam filtering. They also provide on demand services as needed. I definitely recommend them as a partner."

-Stephan Hay, IT Manager of TSC Stores


"I've been dealing with DirectDial for many years and my Account Manager Magda Perri has been a real lifesaver. Always cheery and helpful, product knowledge second to none. The right products at the right price, coupled with really fast delivery makes it a no-brainer for all your IT needs."

-Don Gallant, IT Professional at DGSYS

"Our organization has been dealing with DirectDial for several years, and we are very happy with the equipment and quality of service we receive. We make regular orders for equipment from DirectDial, and at times, have asked for "hard to find" items and DirectDial has delivered every time. In regard to the level of service we get from DirectDial, it is by far the best we receive from any vendor we work with. Magda has been our Account Manager for a long time and I hope she continues to work with us for years to come. Our product is delivered to us faster than any other vendor which helps us to get our work done on budget and on time."

-Curtis Dahl, Senior Network Analyst at Northern Health

"Magda (and the team at DirectDial) have been serving us very well over the past several years. With excellent customer service, a vast inventory of products to meet our technology needs and fair and honest prices, rarely do we go elsewhere when we need to make a tech purchase. They never attempt to 'up-sell'. I am always impressed with how quickly they get back to us. More importantly when we ask for a quote never has Magda followed up to pressure us to make a decision. Keep up the amazing work Magda and the entire team at DirectDial."

-Dave Darbel, Director of IT and Business Technology at Chatters

"Magda is the most reliable Account Manager I have ever dealt with when it comes to IT purchasing. The next business day delivery offered by DirectDial is a tremendous life saver for us, especially when we are dealing with failed hardware."

-Sheri Nandoo, Technical Support Manager at University Health Network

"Working over 9 years together, we have been provided excellent pricing and ETAs."

-Mario Alibrando, Director Information Technology at Cornwall Community Hospital

"Mike, our Account Manager, has been providing great service throughout the procurement process for over 10 years. He's been working with the University of Toronto for over 16 years! Keep up the great work Mike."

-John Di Marco, IT Directory Dept. of Computer Science at University of Toronto

"Our companies have been working with DirectDial for over a decade. Exceptional service is an understatement. Honest and intelligent representatives. We have, and continue to, recommend DirectDial as a primary source for our needs."

-Darren Watts, Information Systems Coordinator at Thunder Bay Airport

" has been a trusted and caring partner for many years to our company. Whatever our current need is, they go out of their way to ensure we get the service and products we need in a timely fashion. They have also been a trustworthy advisor when it comes to solution building, whether it be networking, storage, security, or software. They have gone above and beyond to ensure we meet our needs and targets."

-Nick Spence, IT Support Manager at Softmoc Inc.

"Our account manager at DirectDial is one of our trusted advisors when it comes to server, storage, networking and security solutions. Blair is also our go to for software licensing requirements. He is a resource we can trust to get the necessary info we need to make critical business decisions and he does so in a timely manner."

-Gary Mandzuik, Supervisor, SCADA Systems at Inter Pipeline Ltd.

"Our company has been working with DirectDial and our Account Manager Rachel Geisel for several years now. Working with Rachel and the DirectDial team has always felt like additions to my own team. They make recommendations about technology that suits our business needs and are always mindful of our budget. Rachel is always conscious of the pace of our business and is an essential part of us meeting project deadlines. She overcomes any challenge we throw her way."

-Murtaza Jamaly, Owner of True PC

"The service provided by our DirectDial Account Manager and his team allows us to focus on running our business. They take care of our technology needs making sure we get the right solution that is delivered on time. They are an integral part of our team giving us more time to deliver solutions that benefit our business."

-James Osualdini, Systems Administrator at Bird Construction

"I do business with DirectDial because they are expedient, honest, fair and a pleasure to deal with. I normally get all my order the next day, easy to plan around."

-Peter Gilmour, IT Manager at Trade-Mark Industrial Inc.

"I have been working with DirectDial for 5 plus years. Rachel, our Account Manager, is a great resource, has always provided us with great pricing and has gone the extra mile for Winters Instruments numerous times."

-Paul Polihronidis, IT Support Specialist at Winters Instruments

"Providing excellent service as a preferred supplier for over 14 years"

-Mike Churilla, Information Technology at London Hydro

"Partnering together for over 3 years in the local community."

-Marcus Ruddy, Information Technology Director at

"Preferred supplier for over 16 years, providing excellent service."

-Michael Besworth, Production Buyer at Stratford Festival

"Doing business with for over 16 years. Mike Hay, our Account Manager, is very attentive, replies quickly and provides great customer service."

-Donna Foreman, Buyer, Procurement and Contract Services at University of Waterloo

"Over the years that I've been working with DirectDial, I've always had excellent pre and post-sales support, and can recommend this company, and most especially my account manager Mike Koutras, without reservation."

-Andrew Martin-Hugessen, Owner of Logic Tek

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